1. Who we are
Nakar is the business that operates Nakar products in South Africa. Nakar Salon is a Nakar product: a marketplace for house-call hair, makeup, nails and bridal. These terms apply only to Nakar Salon (this website and the Nakar Salon iOS and Android apps).
Nakar Mobile Car Wash is a separate Nakar product. Its jobs, washers and wash payments are covered by the car-wash terms at nakar.co.za/legal, not by this page. A shared Nakar login does not merge the two marketplaces.
2. The service
Nakar Salon connects customers with independent professionals for house calls anywhere in South Africa. Nakar is not the employer of those professionals unless we say so in writing. Professionals provide the beauty services. Nakar provides the apps, matching, messaging, payments and support.
This website is a catalogue and legal home. You cannot complete a booking, payment or chat here. Those actions happen only in the Nakar Salon app.
3. Accounts
You must be 18 or older to create an account. You are responsible for the phone, email and payment method on the account. You may use the same Nakar login on other Nakar products. Tell us at support@nakarsalon.com if you lose access. You may delete your Salon account in the app or by emailing privacy@nakarsalon.com. Deletion does not cancel fees already due, and it does not automatically close a car-wash account unless you ask.
4. Bookings
A booking is a request until the professional confirms in the app. We show identity details (name, rating, vehicle description and plate) so you can decide. You must give a real address and access notes. If the address is unsafe, incomplete, or you are not present, the professional may end the visit and cancellation rules may apply.
5. Payments and prices
Professionals set their listed service prices and travel in the Nakar Salon app. Amounts are in South African Rand and include VAT where VAT applies. You see the total in the app before you confirm. You pay after the session, including optional tips. We may use a third-party payment processor. Chargebacks made in bad faith can lead to account suspension. Professional payouts are described in the professional terms and are typically released after the session, within about 48 hours, subject to holds for disputes.
6. Professionals
If you take Salon jobs you must be legally allowed to work in South Africa, keep your ID and listing details accurate, and follow the safety rules. You set your listed service prices; Nakar adds a platform markup as described in the professional terms. You are responsible for your tax, UIF and other statutory duties. Nakar may pause or remove access if ratings, safety reports or fraud risk require it. These professional rules are for Nakar Salon only — not for car-wash washers.
7. Acceptable use
Do not harass, threaten, or request sexual services. Do not scrape the apps, reverse engineer them, or create fake bookings. Do not use Nakar Salon to hire minors. We may refuse, cancel or refund bookings that break these terms or the law.
8. Liability
House-call beauty involves products, tools and your home. Professionals are independent. To the extent allowed by South African consumer law, Nakar is not liable for indirect loss, or for the professional’s workmanship beyond facilitating the booking and payment. Nothing in these terms limits liability that cannot be limited by law, including for gross negligence or a consumer’s statutory rights under the Consumer Protection Act.
9. Law and contact
These terms are governed by the laws of the Republic of South Africa. Courts of Johannesburg have non-exclusive jurisdiction. Related: Privacy & POPIA, Cancellations, Safety, Professional terms, Legal centre.
Nakar · Nakar Salon product · South Africa · support@nakarsalon.com